Shipping policy
📦 Shipping Policy – Vitaa+
1. Processing Times
All orders are processed within 1 to 3 business days (excluding weekends and public holidays) following order confirmation.
Note: During periods of high demand (promotions, holidays, product launches), processing times may take slightly longer. VitaaPlus cannot be held responsible for delays caused by such exceptional circumstances.
2. Shipping Methods and Delivery Times
We currently offer free standard shipping across mainland France, with no minimum purchase required.
Destination: US, UK
Shipping Method: Standard Delivery
Estimated Delivery Time: 8 to 12 business days
Cost: Free
✈️ We work with reliable logistics partners to ensure fast and secure delivery.
3. Delivery Areas
We currently deliver only within mainland France.
No specific shipping restrictions apply at this time.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number.
You will be able to track your package directly on the carrier’s website.
5. Damaged or Lost Items
Your satisfaction is our priority. If your order arrives damaged or appears to be lost, please contact us promptly at contact@vitaaplus.com with your order number and a photo if applicable.
6. Customs Duties and Import Taxes
No customs duties apply to deliveries within mainland France.
For any future international deliveries, customs duties, import taxes, or additional fees (if applicable) will be borne by the customer.
7. Contact
For any questions regarding your delivery, please contact us at:
contact@vitaaplus.com